FREE Trial for Batesville Customers


Automated Aftercare Card Program
for Busy Funeral Directors






The Aftercare Card Program

Automatically send your families four cards plus a survey during the first year following their loss.

Step 1

A Sympathy Card is mailed two weeks after the services


Step 2

A Follow up survey is mailed 6 weeks after the services.


Step 3

Three more "Remembering You" cards are sent during the first year


Integrated with your Batesville Website



Enroll a family in the Aftercare Card Program in less than a minute, right from your website admin.

What funeral directors are saying



O'Donnell Funeral & Cremation Service

Smalls Mortuary

John Vincent Scalia Home for Funerals






Done for me. It is very good for PR and we are relieved of having to do it ourselves.”

- Dale Hanlin, Hanlin Funeral Home

“I don't have to do it. We've always had to do the cards, but now we just click a button.

- Ven Faulk, Shumate-Faulk Funeral Home & Crematory

I think it's great. Especially that it is done for you. Contact with the family being maintained throughout the first year adds that extra personal touch.”

- Amecia Evans, HD Pope Funeral Home

“Before I was writing every family a thank you card and sympathy card. This has eliminated that work for me. It is streamlined and much quicker to just enroll each family.

- Caitlin MacDonald, Conroy-Tully Walker Funeral Homes



Frequently Asked Questions



How do I enroll a family?

You can enroll familes right from your Batesville website admin.

Is this really 100% done-for-me?

Yes. Just login and enroll the family and you're done. It takes about a minute.

Do I have to enroll every family?

No. You only enroll the families you want.

How do we customize the cards and survey for our funeral home?

Someone from Aftercare.com will contact you as soon as you sign up and get your cards and survey set up and send you a proof. You will approve them before anything is mailed to your families.

I have multiple locations, do I have to get more than one account?

No. You can have multiple locations on one account.

Show More FAQ
How do I pay for the families I enroll?

You purchase credits ($20 per credit) and every time you enroll a family it deducts one credit.

Do we have to send the survey?

No. If you already have a survey that you are using we will just omit the survey from your mailings.

Can you have more than one signature on the cards?

Yes, you can have as many as you would like. You can have one signature(s) that goes out on all cards or you can have the signature of the funeral director that served each family.

Can I enroll more than one survivor to receive the cards and survey?

Yes, you can enroll as many as you want. Each family you enroll would be one credit.

When the family completes the survey, where does it get mailed to?

The surveys all come back to the Survey Response Center and they are scanned and uploaded to your account. You will receive an email notifying you that a new survey has been received.

If I sign up today can I enroll families I've served previously?

Yes, you can enroll families going back as far as you'd like. If a death has occurred more than a month ago we would eliminate the sympathy card and just send the other cards and survey.

Can I see all the families I've enrolled and their status?

Absolutely. When logged into your account you can see every family enrolled, when each card was sent or is scheduled to be sent. Additionally, every month you will receive an Aftercare Activity Report that tells you everything that happened on your account in the previous month.



Show Less FAQ


$20 per family

Free Trial for Batesville customers - Sign up today and enroll 3 families at no cost.